Pick a plan. Start today.
Every plan includes a 14-day free trial with full access. No credit card required. Upgrade or cancel anytime.
Starter
For small teams that need a solid ticketing system and knowledge base.
$24/mo billed annually
- Up to 3 agents
- Basic ticketing system
- Email channel
- Knowledge base (50 articles)
- Standard SLA policies
- Basic reporting
- Community support
- AI ticket classification
- Live chat widget
- Callback scheduling
- Advanced analytics
- Custom integrations
Pro
AI ticket routing, live chat, and automation for growing teams.
$66/mo billed annually
- Up to 10 agents
- Advanced ticketing system
- Email + widget channels
- Knowledge base (unlimited)
- Custom SLA policies
- Advanced analytics
- Priority support
- AI ticket classification
- Live chat widget
- Callback scheduling
- API access
- Custom integrations
Enterprise
For organizations that need SSO, audit logs, and dedicated support.
- Unlimited agents
- Full ticketing platform
- All channels + API
- Knowledge base (unlimited)
- Custom SLA with escalation
- Custom reports & dashboards
- Dedicated account manager
- AI classification & routing
- Live chat widget
- Callback scheduling
- Full API + webhooks
- SSO, audit logs, custom integrations
Compare plans side by side
A detailed breakdown of what each plan includes.
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Agents | Up to 3 | Up to 10 | Unlimited |
| Tickets | Unlimited | Unlimited | Unlimited |
| Email channel | |||
| Chat widget | |||
| API access | |||
| Knowledge base articles | 50 | Unlimited | Unlimited |
| AI classification | |||
| AI routing | |||
| SLA management | Basic | Advanced | Custom |
| Analytics | Basic | Advanced | Custom dashboards |
| Callback scheduling | |||
| Webhooks | |||
| SSO / SAML | |||
| Audit logs | |||
| Dedicated support | |||
| Custom integrations | |||
| Uptime SLA | 99.9% | 99.9% | 99.99% |
Frequently asked questions
Can't find what you need? Reach out to our team.
Can I try Tiquet for free?
Yes. Every plan includes a 14-day free trial with full access to all features in that tier. No credit card required.
What happens after my trial ends?
You can choose a plan and enter payment details to continue. If you decide not to subscribe, your account will be paused and your data preserved for 30 days.
Can I change plans later?
Yes. Upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades apply at the next billing cycle.
What counts as an "agent"?
An agent is any team member who can view, respond to, or manage tickets in the support dashboard. Admins and read-only users do not count toward agent limits.
Do you offer annual billing?
Yes. Annual billing saves about 17% compared to monthly. Contact sales for multi-year agreements.
Is there a setup fee?
No. No setup fees, no hidden charges, no long-term contracts. You only pay for the plan you choose.
What payment methods do you accept?
All major credit cards (Visa, Mastercard, American Express). Enterprise customers can arrange invoice billing.
Can I get a custom plan?
Yes. If our standard plans do not fit, contact sales to design a custom package with the features and agent count you need.
Questions? Let's talk.
Our team can help you pick the right plan or build a custom package for your organization.